Returns & Exchanges
At Milligram, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. Whether a lamp doesn't fit your space or a textile isn't the right shade, our team is here to ensure a seamless exchange process.
Return Process
- 1.Initiate Your Request
Log into your Milligram account and select the order you wish to return, or use our guest portal with your order number and zip code.
- 2.Prepare the Package
Carefully pack your items in their original Milligram packaging, ensuring all protective inserts are used to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will issue a full refund to your original payment method within 5 to 7 business days.
